Returns & Cancellations
We will replace any bottle of wine that is damaged, flawed, or otherwise deemed to be unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. We will not ship wine if the forecast includes any extreme weather to attempt to deliver our wines in the best possible condition. Please send an email to firstname.lastname@example.org to arrange for the return of corked or flawed product.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed, you will receive a full refund, including shipping and handling charges. Please contact the Angelini Trading Company Sales Department at 800-895-8150 for return instructions. You can speak with William Tomzack, Operations Manager.
Here at Angelini Trading Company, we recognize that many visitors to our site are concerned about the information they provide to us. We protect our customers’ information and use it only in ways that are consistent with their wishes.
We will be happy to answer your questions or hear your concerns.
Please feel free to contact us:
Hours: 9am – 5pm M-F (Pacific Standard Time)
Mailing Address: 201 Wilshire Blvd, Atrium Santa Monica, CA 90401
Site visit information:
For each visitor to our website, our web server automatically recognizes the visitor’s domain name (where possible), but not their email address. We collect aggregate information on what pages consumers access or visit.
You may choose not to receive email offers unless you notify us otherwise. Please Notify us by email, phone, fax, or standard mail to have your email address removed from our list.
You may choose not to receive catalogs and offers by mail. Please notify us by email, phone, fax, or standard mail to be removed from our mail list.
We respect your privacy:
Persons who supply us with their telephone numbers will receive telephone contact from us if we have questions regarding a specific order. Throughout the year we may call customers to share details regarding special offers and sales. Angelini Trading Company does not share or trade customer contact information.